We are only showing ratings that have a written review.
The trip included a
cruise
tour
John Hancock
Gold
Claims processing is cumbersome. They ask for far more information than they need. I think their goal is to frustrate you into just giving up. I travel to Europe several times a year and always get travel insurance. The is our first and LAST time with John Hancock.
Brad J. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
Paid claim with ZERO hassle. Rough trip - lost Bose headphones between plane and baggage claim. Then arrived at YVR late due to flight delay. Had to take a cab and get a hotel room. Both claims paid with zero hassle. Impressive.
mark m. would
recommend this plan to a friend or relative.
12 of
20 people found this review helpful
The trip included a
cruise
John Hancock
Gold
We unfortunately missed the first day of our cruise due to our flight being cancelled due to an airport workers strike. The insurance claim processing was straight forward and they were very prompt on processing our claim. I will definately use them for our next trip. You always hope that nothing happens to delay your trip, but having an insurance company that is straightforward to deal with and prompt with a fair resolution gives you a lot of peace of mind when travelling.
Jane S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Gold
As there was no claim it is impossible to recommend something I don't know.
jacob k. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
John Hancock
Gold
Obtaining the plan online was easy and effortless. Did not need to file a claim so I can not comment on the rest of the process.
Harry S. would
recommend this plan to a friend or relative.
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