For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Switzerland rated Generali Global Assistance
4.56 out of 5
125
ratings and reviews
99%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Request to cancel policy has been met with delays and unclear communication. Issue remains unresolved.
Judell A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We value your feedback, Judell. At Generali Travel Insurance, we take customer service very seriously. One of our dedicated customer service representatives will contact you to provide additional assistance with this matter.

    Oct 24,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Great insurance … piece of mind
Jovanka K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts helped your travel experience.
    Sep 25,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Too expensive but easy to sign up for through the tour operator
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We never used it.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback and purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Guess we don't know the value because we gladly didn't need to file a claim. The biggest part that we were looking for was medical coverage while on our international trip
Larry T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback and your purchase! We know you have options when it comes to travel insurance and are pleased you chose us!
    Jul 11,2024
Generali Global Assistance Preferred
I had a medical emergency and Generalli arranged all my travel needs. They worked with my family every step of the way!
Excellent company.
LINDA C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Purchased a comprehensive insurance plan with substantial medical evac coverage mostly because I planned on being in the Alps where care can be very expensive. Thankfully, I didn't have to file a claim but was glad I had a policy in place. The recent fires in Maui are a great reason for travel insurance - we can't possibly foresee all of the things that can rapidly derail our travel plans. I recommend reading the coverage details from various plans in your budget (but be fully caffeinated) because there are differences in the details. Otherwise, choose one and then enjoy your trip!
Matthew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
They paid a claim on a previous trip, so we used them again.
Lee S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully didn't need it! But had peace of mind knowing I was covered for what I was.
Angela L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, no problems that required a need to file a claim. Nonetheless, always feel confident that if a situation occurred we'd be in good hands with Insure My Trip. Andrew
Andrew S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. GeoBlue
    (4.42)
  2. Travelex
    (4.41)
  3. Berkshire Hathaway Travel Protection
    (4.40)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)