We are only showing ratings that have a written review.
The trip included a
cruise
GoReady Insurance
Choice
Although I have never filed a claim, I appreciated that just before the trip, you sent the pertinent information that I needed in order to file a claim including the phone number.
Helen S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
GoReady Insurance
Choice
Did not need to use my policy during my trip,
Daniel E. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
Keep up the good work.
Although I did not need to file a claim for this trip, I have filed a claim with you in the past & was VERY satisfied with the speed of the payment & the compassion of your agents.
Although I did not need to file a claim for this trip, I have filed a claim with you in the past & was VERY satisfied with the speed of the payment & the compassion of your agents.
Linda Joyce C. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
I did not have to use my coverage, so until a person does have to use it, I don't know how a review can be relevant. The plan was easy to purchase and the coverage offered was better than the competing plans. I like the ease of navigating the site.
Robert M. would
recommend this plan to a friend or relative.
The trip included a
tour
GoReady Insurance
Choice
my trip was unexpectedly interrupted by my wife's altitude illness at 12,000 feet. April Insurance reimbursed me for my portion of the group trip costs as well as lodging costs after the interruption. However, I was unable to speak to anyone at April and they only responded via email. This lack of personal contact was disappointing. It took about 7 weeks from submission of the claim to receive our reimbursement.
Alan B. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 07,2017
GoReady Insurance
Choice
The only issue I had was it wasn't clear till after I had bought the plan and started my trip that the plan was specific for where you started, ended and went on your trip instead of if you are multiple people traveling to a certain location. So I bought coverage for two (my girlfriend and I) but since we were coming from separate places she wasn't covered and I couldn't get my money back. Otherwise, it was a good plan and had good coverage.
Samuel A. would
recommend this plan to a friend or relative.
-
Carol
We appreciate your comments and would like to provide you with more information in the event you purchase travel insurance in the future. In order for two or more travelers to be covered under a single policy, most Comprehensive Plans require that they reside in the same state with the same dates of travel and itinerary. According to your April Travel Protection Plan, "Traveling Companion(s) means person(s) named and traveling under the same reservation as You, person(s) booked to accompany You on Your Covered Trip, person(s) sharing travel arrangements with You, or a person or persons with whom You have coordinated travel arrangements and intend to travel with You during the Covered Trip. Note: A group or tour leader is not considered a Traveling Companion unless You are sharing room accommodations with the group or tour leader."
Please keep in mind that you may always call Customer Care at (800) 487-4722 for assistance when quoting should you ever have a question.Apr 26,2017
GoReady Insurance
Choice
It was great the Travel was with out incidents so no chance tests your service capability
Punja c. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
Excellent plan and half the price of the one offered by the tour operator.
Shelly J. would
recommend this plan to a friend or relative.
GoReady Insurance
Choice
We cancelled our trip and filed a claim under the Cancel For Any Reason endorsement. The claim was handled efficiently and was settled on a reasonably prompt basis by April.
Alan K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
GoReady Insurance
Choice
Peace of mind! It is worth every penny if something goes wrong!
Richard J. would
recommend this plan to a friend or relative.