Travel Insurance Reviews for AXA Assistance USA

We are only showing ratings that have a written review.

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Filed claim
By
on
for a trip to India. India.
AXA Assistance USA Gold
Plan was quite expensive. Thank god I don’t have to use it. Paying so much for unused insurance is troublesome.
Suguna A. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
AXA Assistance USA Platinum
I couldn’t travel as I was sick. I called InsureMyTrip about Trip cancellation and they directed me to talk to AXA. I called AXA and the representative said the patient has to be hospitalized and provide comprehensive lab tests and Dr certificate for the claim. Patient has high fever and is throwing up before travel but with so much documentation and many conditions for claiming trip cancellation, this policy is not very worthwhile.
Soumya G. would not recommend this plan to a friend or relative.
3 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
AXA Assistance USA Gold
Well pleased with my insurance plan. Thank you.
Abe B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
AXA Assistance USA Gold
Very good,
Vimala K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
The trip included a
tour
AXA Assistance USA Silver
Other than the ease of purchase and the coverage, I can not evaluate the value of this plan since I, luckily, did not have the use it.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Jan 16,2018
By
on
for a trip to India. India.
AXA Assistance USA Gold
I thought I might have to use the insurance & contacted the company - they were very responsive and helpful. In the end, I did not have to file; however, I appreciated their responsiveness.
connie p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Andrew Ostrander
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. AXA Assistance USA looks forward to providing travel protection for all of your future endeavors!
    Jan 16,2018
By
on
for a trip to India. India.
The trip included a
cruise
AXA Assistance USA Platinum
I have bought AXA plans 4 times and will continue to do so because the one time I filed a claim, it was promptly processed. That is what I expect. No hassle. I sent the required documentation. No questions were asked. The claim was processed.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to India. India.
The trip included a
tour
AXA Assistance USA Silver
I took my first group tour ever and travel insurance was required. I have purchased travel insurance in the past depending on the trip. I thought this insurance policy was quite good and priced reasonably. As a traveller, that's the best we can hope for. I would use them again. Nothing happened which required my making a claim to this policy.
Joseph V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 13,2017
By
on
for a trip to India. India.
AXA Assistance USA Gold
Great insurance. Peace of our mind when you travel overseas. I will highly recommend to have travel insurance. Other country medical is very expenses and they will not see you if you do not have travel insurance. Thanks and Best regards
Chandravadan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 09,2017
By
on
for a trip to India. India.
The trip included a
tour
AXA Assistance USA Gold
Thankfully, I did not need to file a claim. I have already recommended Insure My Trip as a good site for selecting travel insurance.
Phyllis Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Feb 24,2017
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