This is the second time I have bought this policy and fortunately I haven't needed to use it. But it makes me feel more comfortable to have it in the event I would need it.
Christina W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
There is always a peace of mind having travel insurance. Fortunately there was no need for me to access the insurance. I will use "insure my trip" again for future travel. Thank you.
Jane F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were forced to cancel our trip due to a medical emergency. John Hancock promptly reimbursed us for all costs. We were very satisfied with their service.
John M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had a cancelled flight resulting in an over-night stay and two meals in Chicago. With one phone call, "Miguel" pleasantly explained my coverage, how to submit the claim, and, although telling me the claim form was on their website, promptly emailed it to me. Submission of the claim was easy enough and I received a full reimbursement check about 2 weeks later. I was very pleased with the pleasant and prompt service.
Attention other reviewers...If you did not submit a claim, your review is unnecessary! Saying, "Coverage looks good," or anything like that, gives no evidence of their service! Save space for folks who actually required assistance.
David D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We had to cancel our trip due to an injury of one of our travelers. John Hancock was easy to work with for reimbursements of all non-refundable costs associated with the trip!
holli M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
First time I purchased the John Hancock Gold policy and even though I was fortunate not to need use the insurance it was reassuring to know I had it. Purchasing it was easy and I received everything I needed via e mail very quickly. I will be purchasing more in the near future.
John H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.