Although we did not yet need to file a claim with this company, the coverage we paid for seemed sufficient for the mission trip. I would consider this company in the future.
Carol R. would
recommend this plan to a friend or relative.
I use Nationwide because they have processed difficult claims to our satisfaction in the past and I trust they will do so, should the need arise, in the future.
William H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We had a trip interruption due to a medical problem. TruTravel Super Saver would only pay if I was diagnosed in Africa, however I was diagnosed by a doctor in the USA and notified of the condition while we were in Africa.
TruTravel was not at all flexible on this.
Martin W. would not
recommend this plan to a friend or relative.
20 of
23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I filed an appeal with TruTravel. Their agent was very unresponsive. I had to call and email just to get a response even when one was promised. They denied the appeal, which is what I expected from them. I would never use this company again and recommend you don't use them either. If you have to file a claim, expect it to be denied.