I called in to Insure My Trip a few times. While I never got the same person twice, they obviously kept good records and I was always able to get my question answered quickly without starting over. Very friendly, patient and efficient reps. Felt they were truly trying to meet my need vs. "sell me something". Will insure the next trip sooner to offset preexisting condition issues. Daughter had issues with her back AFTER we booked the trip but BEFORE we took out insurance so she couldn't be covered. Would use again. Simple and straightforward.
Teresa M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thankfully, I didn't need to use the plan for its main purpose -- emergency medical and trip coverage. However, my flight and luggage were both significantly delayed - events supposedly covered by the plan. I contacted customer support and although they were responsive, they provided absolutely zero actual material help in either speeding up delivery of the delayed luggage or providing any compensation related to the delays.
Edward M. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry to learn that your flight and luggage was delayed.
Your policy does include Travel Delay and Baggage Delay benefits. Receipts and documentation are required to support a claim. We encourage you to call the claims department to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy. Without filing a claim, no determination can be made in terms of offering you compensation.
Please call us at 800-487-4722 and require assistance because InsureMyTrip offers a Customer Advocate program. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.
The best part of the insurance is that I did not have to use it. A
woman on our trip fell and broke her arm and sprained her ankle.
She was in a wheelchair for over a week. I am not sure if she had any insurance
Libby C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Your policy does include Travel Delay and Baggage Delay benefits. Receipts and documentation are required to support a claim. We encourage you to call the claims department to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy. Without filing a claim, no determination can be made in terms of offering you compensation.
Nationwide Travel Insurance Claims
Co-ordinated Benefit Plans, LLC
Toll Free (888) 490-7606
Fax: (800) 560-6340
[email protected]
Mon, Tue, Wed, Fri 8:30am-5:00pm ET, Thurs 9:30am-5:00pm ET
Please call us at 800-487-4722 and require assistance because InsureMyTrip offers a Customer Advocate program. Customer Advocates contact the insurance providers on the customers behalf in an effort to resolve claim issues.