Travel Insurance Reviews for John Hancock Insurance Agency, Inc.

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Filed claim
By
on
for a trip to Poland. Poland.
The trip included a
cruise
tour
John Hancock Silver
Filing a claim for my delayed baggage was an ordeal. I was not able to do it online, because of "system problem." When I called the phone number provided on my insurance card, I was transferred four times, before reaching the person who could help me. Then, this person put me on hold multiple times to "check policy details." Overall, I spent over 1.5 hours before finally getting assigned a claim number. Vary frustrating experience.
Magdalena M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
John Hancock Gold
It's a plan that covers all bases. I've used it many times on previous trips. Thankfully I didn't have to use it but it was comforting to feel safe.
Andrew H. would recommend this plan to a friend or relative.
2 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
The trip included a
cruise
John Hancock Silver
Never needed the coverage but it was far cheaper and much more comprehensive than what was offered by the cruise line.
douglas s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
John Hancock Silver
I reviewed plans and purchased the one that covered the cost of the trip plus healthcare overseas since I don't have that coverage on my domestic health insurance. I think John Hancock Silver seemed to be a good value for what I needed.
However, I did not have a need to file a claim (for which I am grateful) but without that, I am reluctant to provide any glowing
reviews.

It gave me peace of mind for the time period of my trip. That's really all I can say.
Irene N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
The trip included a
tour
John Hancock Bronze
Didn't have to file a claim, so no comment on that. Coverage seemed reasonable for what I needed and well priced.
Alvin K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
The trip included a
tour
John Hancock Bronze
Luckily we did not have to use any portion of the coverage, but it was nice to know that we had it. Peace of mind!
Utz S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
John Hancock Silver
The plan's best feature was that we didn't need to use it!
Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
John Hancock Silver
I didn't have to use any benefits provided by the plan but I felt confident they would be available if needed.
Katarzyna C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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