Travel Insurance Reviews for John Hancock Insurance Agency, Inc. Gold

I did not get the results from my claim that I had hoped, but the response was fair and according to the purchased coverage . Because of a mix-up with the airline, I spent nearly $200 on long-distance overseas telephone fees to get my wife's ticket issued for the return trip. Since this expense was not a result of a trip delay, it was not covered. (Of course, the airline did not accept responsibility, either.) So, although I did not get what I had hoped, John Hancock handled everything promptly and professionally. I would use them again.