Travel Insurance Reviews for HTH Worldwide

Have used HTH several times. Recently had a major muscle injury to my leg a few days before departure. Was not able to travel and took several weeks to recover with PT. The claim for the full trip cost, which was not refundable, was paid by HTH. Took a few weeks to do and went back and forth to provide needed information from provider, doctor and trip information, etc.. Was paid in full, so this is what insurance is for! Highly recommend them. Glad the injury did not happen while in Cuba where I was going. That would have been much harder to deal with there.

Unfortunately, while I was in Cuba, I got sick. I reached out for support and it was pretty lackluster. The representative mentioned there are two doctors but he wasn’t sure what their specialty was or if they were taking patients. I very much felt like I was stuck in Cuba with no support.

Since being home, I’ve attempted to contact the claims department twice by phone and once by email and still haven’t heard anything.