We had to cancel our cruise due to an illness in the family. I submitted my claim. They responded back in a timely manner requesting additional receipts. I sent those in and received a check in the mail in a week. Very pleased.
Christina J. would
recommend this plan to a friend or relative.
This plan gave me the piece of mind I needed to relax on my trip. None of us ever want to have a situation that requires a claim, but to know you have protection should that situation arise is reassuring.
Susan F. would
recommend this plan to a friend or relative.
I usually don't write reviews but had to write one this time. We had purchased the Nationwide Prime policy for our cruise at the end of April 2023. While on our cruise, I had to visit the medical center on board the ship. Once I returned home, I submitted my claim form with all the required documents via their electronic portal. I received an email 13 days later saying my claim was approved for the full amount and that a check had already been mailed. My claim was processed and paid in two weeks!! Outstanding service!! We are using Nationwide travel insurance again for our next vacation.
Frank K. would
recommend this plan to a friend or relative.
Plan provided the cover I wanted at a reasonable price. I didn’t have to make a claim so cannot comment on that aspect of the policy but very happy with both price and cover. Will definitely seriously consider using this company next time.
Barbara O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I did not have a claim this year but I have had a medical claim in the past and although the claim required me to submit a large volume of documentation, it was paid in a reasonable time frame by Nationwide. This year, our return flight was delayed 2 hours and it was questionable if we would be able to clear customs and immigration and make our connecting flight. If we had missed the connection, we would have been delayed overnight and we would have been covered for some of the out of pocket expenses that for a room while we waited for a flight the next morning. Luckily, we did make our connection but knowing that we had a backup plan if needed was a relief.
Gerald G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I felt very comfortable knowing that I had your insurance while I was on my trip. It was a great price considering my age group. I would use your services again.
Diane M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.