We are only showing ratings that have a written review.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Usually, you can rate / judge specific plan when you have to make a claim. Otherwise, your review is based only on the coverage described.
ANNA V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Fortunately, we had no need to file a claim. Our trip went smoothly and was enhanced by the peace of mind we enjoyed as a result of having this insurance. We’ve never purchased trip insurance before, but will not hesitate to do so in the future.
The reviews I read on this product before I bought were very positive, which made our decision that much easier, not to mention a very affordable price.
The reviews I read on this product before I bought were very positive, which made our decision that much easier, not to mention a very affordable price.
Scott S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
AIG Travel
Travel Guard Gold
Since we had no claim, we really do not know how to answer the question on satisfaction.
Stuart J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard MedEvac Plan
Since I thankfully did not need to use this insurance, I can't really judge the effectiveness of your plan. I did like what I read when I booked your insurance though.
Susan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
I have to qualify my review in that fortunately I didn't need to file a claim. It's truly only in THAT circumstance where satisfaction of service can be evaluated.
Paul S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard Gold
Unfortunately my husband needed emergency surgery on January 19th due to his falling on our icy driveway that week and completely rupturing his quad tendon. He was unable to walk and we had to cancel our Regent cruise departing January 28th.
We had insured with TravelGuard Gold and they were absolutely stellar. One phone call gave me the information that I needed to file the claim. I waited until after surgery when life was somewhat more stable, and I submitted the claim electronically on Wednesday evening, February 7th. On Friday February 16th I looked online and saw that the claim had a closed status. I called TravelGuard and was told that it had been approved. I received another phone call later the same day telling me that the audit department had also approved the claim... apparently necessary due to the large dollar amount of the claim of nearly $35,000... and I was given a name and phone number to contact if I didn't receive the check in 7 - 10 business days. The check was in fact received within 5 business days, on Friday, February 23rd.
TravelGuard made a very unfortunate situation more palatable by being professional and prompt in all of their dealings. I recommend TravelGuard very highly.
We had insured with TravelGuard Gold and they were absolutely stellar. One phone call gave me the information that I needed to file the claim. I waited until after surgery when life was somewhat more stable, and I submitted the claim electronically on Wednesday evening, February 7th. On Friday February 16th I looked online and saw that the claim had a closed status. I called TravelGuard and was told that it had been approved. I received another phone call later the same day telling me that the audit department had also approved the claim... apparently necessary due to the large dollar amount of the claim of nearly $35,000... and I was given a name and phone number to contact if I didn't receive the check in 7 - 10 business days. The check was in fact received within 5 business days, on Friday, February 23rd.
TravelGuard made a very unfortunate situation more palatable by being professional and prompt in all of their dealings. I recommend TravelGuard very highly.
Agatha S. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Thankfully, we did not have to file a claim. We thought it was a bit expensive. We talked to several people on our trip that got much more reasonable rates.
Jack L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AIG Travel
Travel Guard Gold
Thank you, I will purchase this again.
Crizelda A. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
Fortunately did not "need" it but lots of piece of mind in having it prior to our trip departure.
David L. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Gold
I found it easy to review and compare the plans on the site. I bought this plan mainly because we wanted good medical insurance while traveling in Asia -- we are no longer comfortable that our U.S. health care policies will cover us outside the U.S. Hard to assess the coverage because we did not (fortunately) need to use it.
Maureen M. would
recommend this plan to a friend or relative.