I filed a claim the day I was due to depart on my trip - Covid had struck. I followed the instructions precisely regarding necessary paperwork, and included the letter from my doctor as well as proof of the positive Covid results from a local Urgent Care. I received a check for my claim within 30 days! While the insurance was not cheap, their record (per other reviews) concerning travelers who HAD filed a claim was good, and that sold me. While we never expect nor want to be filing a claim, the policy is only good if in fact we DO need to file. I will use this company again - a better-than-expected experience.
Richard H. would
recommend this plan to a friend or relative.