Somehow I gave the wrong date range when planning my trip 1 year ago. When I saw this error just 1 week before I left, I called customer service and painlessly corrected the error.
Did not need to file a claim as the trip went off without a hitch.
Maryann B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I purchased coverage for both my husband and me. However, he didn't take the trip. I wrote asking for proration of my coverage but you would not refund me any portion of his plan. I was very upset and disappointed with your responses to my request and don't know if I'd use you again.
Darla V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your comments. Since you purchased the plan back on 11/16/2017, your 5/23/2018 request for a refund for your husband who decided not to travel was denied since the cancellation request was outside the 10 Day Review Period:
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.
Although I had no issues on this trip, I always buy travel insurance due to a situation that happened to me 15 years ago. As an insurance agent it is easier for me to review policies and I felt nationwide was the best choice for the value.
Kathleen C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I book this plan and recommend it to all my friends who cruise. I plan way ahead, up to 2 years, for a few cruises and put deposits that are refundable to about 60 days before sailing. These Cruise plans let you pay for the plan up to the same day the final money is due instead of at deposit. I feel that is a huge benefit as we sometimes change from one cruise to another and don't have the worry of having had to pay for the insurance. We buy it when we are ready to go and the coverage is excellent.
KATE L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Travel insurance with medical evacuation is essential when out-of-country. My only complaint with this plan is the plan’s recommendation that travelers carry a hard copy of the plan. Who wants to carry document with over 40 pages? It would be awesome if companies could provide a 2-3 page essentials document for actual travel.
Steven H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
LOng and painful claims process. When you call to check on the status, someone looks at a computer screen and reads what is there. You are never able to speak or e-mail directly to a claims adjuster. Often, I would be the one suggesting the next follow-up step,
Carlton S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
"All premium is non-refundable after a ten (10) day review period from the date of purchase in the event You have not incurred any claims during that time. In the event the premium paid for coverage is less than the required premium for coverage, benefits will be paid in direct proportion of the actual amount paid to the required premium due."
Since your husband was insured under this Nationwide policy from 11/17/2017 up until the day he decided to cancel, his premium was considered earned and nonrefundable.