We are only showing ratings that have a written review.
The trip included a
cruise
tour
HTH Worldwide
Trip Protector Classic
Kind of hard to rate satisfaction since we did NOT file a claim. It was good knowing we had the coverage. I would purchase again.
Frances G. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Classic
Trip was canceled 5 days prior to departure due to insured becoming ill with Covid-19. Claim was filed 1/23/24 and is still in review as of today (3/19/24). Additional (duplicate) medical information had to be provided 3 weeks ago. It appears that claims for multiple insurance companies have to be processed by one clearing company and this seems to slow down the slow down settlement time. Plan was not reviewed due to this delay.
William L. would not
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
Fortunately we did not need to file a claim but it was reassuring to know the coverage was there
if needed.
if needed.
Joseph B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
HTH Worldwide
Trip Protector Classic
Overall the insurance premium was slightly lower than through other providers. It is not possible to say whether it’s the best available insurance as we didn’t make a claim. It is the second year we have insured with HTH, it should offer a no claims bonus for future premiums if you don’t make a claim. You can only tell how good a provider is when you make a claim.
Anthony J. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
I was so glad to have purchased this plan and to work with the company on 2 claims for hospitalizations while I was in Australia.. It was a smooth, professional and positive experience, for sure.
Nancy Lee B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
HTH Worldwide
Trip Protector Preferred
Fortunately, we did not have to seek covered services during our trip, though both my husband and I did each take a fall! However, it gave me great peace of mind to know that we could go directly to a provider that was in the network in the places we visited, rather than having to go through a claims process. For that reason, I will insure my future trips with HTH Worldwide.
Ann G. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
Great. Simple to sign up. I ended up needing to see a doctor and get lab work in Australia. I called the company and they were great, willing to find me a doctor, but I asked if I could go to my daughter's doctor. They said sure! I turned in receipts upon my return and was reimbursed. Good company!
Becky G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
HTH Worldwide
Trip Protector Preferred
SCAM ALERT! Warning! Do Not Use This Company! Their $250 per day "Travel Delay" coverage does not include emergency accommodation, transport to emergency accommodation, meals, etc. To be fair to HTH, this is not mentioned in their "fine print", so it's misleading, like stating one has rental car coverage, but the "fine print" states that it only covers red cars rented on Fridays! Their "Travel Delay" coverage is fake and is designed to mislead people into buying their policies. They shouldn't be allowed to call their coverage "Travel Delay". This company gives the industry a bad name.
DO NOT BUY FROM THIS COMPANY!
DO NOT BUY FROM THIS COMPANY!
ANDREW R. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
HTH Worldwide
TravelGap Excursion
Well, nothing went wrong on my vacation but Im really glad I had this insurance to back me up. It was way cheaper and covered more than a lot of plans Id been looking at. I would recommend this for anyone travelling a long way or for a long time.
Paige V. would
recommend this plan to a friend or relative.
HTH Worldwide
TravelGap Silver
It is nice to know that we had insurance on our trip for unforeseen problems, but, this was our second trip and we didn't have to use it! It is comforting to have anyway - just in case.
Larry H. would
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
“Hello and thanks for reaching out. We apologize for any confusion you experienced. As described on the website, the Company will reimburse You for Covered Expenses on a one-time basis, up to the Maximum Benefit shown on the Confirmation of Coverage, if You are delayed, while coverage is in effect, en route to or from the Trip for six (6) or more hours due to a defined Hazard
Covered Expenses:
a.Any prepaid, unused, non-refundable land and water accommodations;
b.An Economy Fare from the point where You ended Your Trip to a destination where You can catch up to the Trip; or
c.A one-way Economy Fare to return You to Your originally scheduled return destination.
We try very hard to keep our coverages/benefits competitive and strive to work on providing a better product for our customers. We thank you for your feedback and will continue to make every effort to better our products.â€
Please call us at 800-487-4722 if you have any questions or concerns.