I signed up to go to Australia but when there I looked for a doctor and your app said that you had none there. Then I checked for a hospital and same answer. Why have an app the find somewhere to get help when you have none. Australia is not an undeveloped country! Be more transparent when you are selling something!!
George C. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We have contracted providers, including hospitals, in Australia.
You may use your geobluetravelinsurance.com site registration or the GeoBlue mobile app to search for contracted providers by international city.
If a member visits a non-contracted provider outside the U.S., their benefit/coverage level for the treatment does not change. The incentive to seeing a contracted provider while overseas is the ability to set up a Guarantee of Payment from GeoBlue. A GOP is a letter to the provider that shows them GeoBlue will pay directly. In this way, a member can avoid paying out of pocket for covered services and submitting a claim for reimbursement.
If you have other questions or concerns, please call 855-481-6647 or email [email protected].
Although, we did not have to use the plan during this trip it did provide peace of mind knowing it was available.On a prior trip, we did file a minor medical claim with GeoBlue under that plan and it was settled to our satisfaction. We will use GeoBlue in the future.
Robert S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I never get sick or have problems and what do you know I was at the ER three times and sick in Australia! Geoblue was helpful when I had to call with a couple of questions and paid their portion of my hospital and medical costs. I will never travel without it again. Thanks so much Geoblue.
Isabella B. would
recommend this plan to a friend or relative.
6 of
8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Like many other reviewers, did not have to use plan during the 5-week trip to Australia. While cannot comment on the claims process, I can say that I found this company to be very professional and helpful during my contacts with them and in their communications to me. I do recommend this company strongly to anyone considering such insurance.
Niranjan D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review!
We have contracted providers, including hospitals, in Australia.
You may use your geobluetravelinsurance.com site registration or the GeoBlue mobile app to search for contracted providers by international city.
If a member visits a non-contracted provider outside the U.S., their benefit/coverage level for the treatment does not change. The incentive to seeing a contracted provider while overseas is the ability to set up a Guarantee of Payment from GeoBlue. A GOP is a letter to the provider that shows them GeoBlue will pay directly. In this way, a member can avoid paying out of pocket for covered services and submitting a claim for reimbursement.
If you have other questions or concerns, please call 855-481-6647 or email [email protected].
Best regards,
GeoBlue