Trip was canceled 5 days prior to departure due to insured becoming ill with Covid-19. Claim was filed 1/23/24 and is still in review as of today (3/19/24). Additional (duplicate) medical information had to be provided 3 weeks ago. It appears that claims for multiple insurance companies have to be processed by one clearing company and this seems to slow down the slow down settlement time. Plan was not reviewed due to this delay.
William L. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Overall the insurance premium was slightly lower than through other providers. It is not possible to say whether it’s the best available insurance as we didn’t make a claim. It is the second year we have insured with HTH, it should offer a no claims bonus for future premiums if you don’t make a claim. You can only tell how good a provider is when you make a claim.
Anthony J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I was so glad to have purchased this plan and to work with the company on 2 claims for hospitalizations while I was in Australia.. It was a smooth, professional and positive experience, for sure.
Nancy Lee B. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Great. Simple to sign up. I ended up needing to see a doctor and get lab work in Australia. I called the company and they were great, willing to find me a doctor, but I asked if I could go to my daughter's doctor. They said sure! I turned in receipts upon my return and was reimbursed. Good company!
Becky G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.