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Filed claim
John Hancock Gold
We had a claim last year. Handled well and promptly.
We would recommend this coverage.
Jack C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
I have been a customer of Insure My Trip for several years and purchased this plan on their recommendation.
We had to file a claim and these folks are extremely unprofessional.Eventually, they paid the claim in full but I would not recommend John Hancock Company company to anyone.
I fault John Hancock and not Insure My Trip who I will continue to do business with in the future.
Donald L. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Having purchased the insurance a year before we traveled, how pleased I was to receive an e-mail reminder of the plan the week of our departure, just in case we needed it. How convenient!
Ralph K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
The customer service person was knowledgeable and helped me decide on a plan that would be good for me.
Teresa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Since we didn't have a claim, it's hard to accurately provide feedback. It was reassuring to know
that we had coverage should we have needed it.
Dennie P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
I did not use any of the insurance but it was nice to know it was there.
DeAnn M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
No claim had to be made so clearly the insurance worked very well :)
Jane P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
It was great to have the peace of mind regarding health coverage while we were in the UK.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Valuable jewelry stolen, although the coverage was limited for jewelry, the full coverage amount was paid after proper documentation was submitted.
Susan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Had to cancel out of trip for medical reasons. Claim processed in under 2 weeks with full refund.
William D. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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