We are only showing ratings that have a written review.
AXA Assistance USA
Platinum
was very pleased with your plan
Rosalyn R. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
My mind was completely at ease knowing that my insurance would cover any unforeseen problem on my trip to Israel.
Anna T. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Platinum
At the end of the day, it was a fine policy. Since I didn't utilize it, Thank God for that, I can't really say just how good it really was in all other factors which would have been the most important part, of course- the actual coverage of everything and the actual response of the company to my actual needs . I felt it was too high a price but couldn't find anything else that met my criteria of $250,000 medical coverage...
Darla N. would
recommend this plan to a friend or relative.
AXA Assistance USA
Silver
Thank goodness we didn't need to use the insurance., but I had Peace of Mind knowing that if I needed it it was there
Carole D. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
I am very happy with the plan and the cost. Although I (forunately) did not need to file any claims this trip, I did file a claim last trip for lost luggage. After submitting receipts and documentation, my claim was paid quickly and the staff was polite and helpful through the process. I will definitely use the plan for future trips.
Sandara N. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Travel insurance is too expensive for older travelers over 70. I am curious about the number of claims that are filed vs the number of policies purchased. I realize that you are a profit making company but from my perspective the older traveler is bearing too much of the burden vs the payout for this population. Could you provide me with statistics justifying your age related rate schedule vs spreading the cost over the age span of clients.
Phyllis J. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I will not need to file a claim (thankfully!), so I can't really rate satisfaction. I chose it because the coverage and ratings seemed good.
Eileen C. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.May 05,2017
AXA Assistance USA
Silver
I am a big believer in trip insurance. I have had to make a claim occasionally, but it provides peace of mind should something go awry. I travel at least annually for pleasure both domestically and internationally and have bought trip insurance for more than 20 years.
Robert D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Apr 03,2017
The trip included a
cruise
AXA Assistance USA
Gold
Price is fair since my wife and I are over 80
Adrienne S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Dec 07,2016
The trip included a
tour
AXA Assistance USA
Gold
Was glad I did not need to use it!
Janet B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Nov 22,2016
Travel insurance is regulated by the states. Companies must file rates prior to implementation with the state's insurance commissioner who reviews and approves or disapproves the rates, terms and conditions. For this reason, rates and policy terms may vary considerably from state to state as well as company to company.
When you purchased the AXA Assistance USA Gold plan, you actually purchased one of the most economically priced plans. Although your policy premium was 441 USD, we had many other plans offering quotes as high as 700 USD. Nevertheless, there were also more economical plans available to you. In the future, you may wish to call Customer Care at (800) 487-4722 for assistance in quoting future trips