Great company. Paid my claim with timely follow-up, excellent communication, and generally great customer service. Will continue to use this company in future travels.
Joy C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thankfully we didn't need to use our insurance during our two weeks in Spain. But we were glad we had it "just in case". We were able to enjoy our trip and not worry about it!
Deborah H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We received the following reply to your review from Travelex:
"Thank you for posting about your experience.
We appreciate you taking the time to compare our plans to find the plan that best fits your travel needs. The cost of our plans is based on the insured trip cost and the age of the travelers.
Our Travel Basic and Travel Select plans both offer Primary coverage, meaning you submit your claim to our Claim Administrator first, before submitting to your own personal insurance. We also have a 60 day look back window for pre-existing medical conditions. In addition, when the policy is purchased within 15 days (Travel Basic) or 21 Days (Travel Select) from the initial trip deposit, you will be eligible for the pre-existing medical condition exclusion waiver. We have several benefits, including those listed above, that differ from the plans offered by our competitors.
If you ever have any questions about our benefits and how the coverage works, you can always contact our Customer Solutions Department at 1-800-228-9792, Monday – Friday, 8:00am-7:00pm CST.
Thank you again, and we hope you think of Travelex the next time you need travel insurance.
I have bought this coverage for many trips but had never before filed a claim. This time I suffered a knee injury before the trip and was unable to go. I submitted all the required information and the plan reimbursed the airline change fee for the trip.
Jean W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Fortunately I didn't need to use the insurance so I can't comment on how the plan performed. It was easy to use the Insure Mt Trip website and compare plans and pricing. Will use again.
Christine F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are so happy to hear about your experience, and we thank you for referring us to your friend.
Thanks again and we look forward to insuring all your future travel!
Kind Regards,
Amber