The only issue I had was that the application was a bit confusing. It seems to ask twice for the primary traveler, but in reality the second travelers name should be listed below the primary traveler.
Steven G. would
recommend this plan to a friend or relative.
Plan was cost effective and covered everything we needed. It was easy to use the website and compare this plan with others. Information was readily available for those items I didn't understand. We didn't make a claim so can't speak to that process.
Jeannette L. would
recommend this plan to a friend or relative.
This plan worked out great for us. Due to an illness in our family we were unable to take our trip. We had to provide bank or credit card statements for all expenses and once we did the claim was processed in a matter of days. The checks were mailed out promptly but the USPS took almost 2 weeks to deliver. We would have lost over $17000 without this insurance. Customer service (Flo) was very helpful answering questions we had.
Curt W. would
recommend this plan to a friend or relative.
Easy to compare plans and select the one I needed. Easy to add additional coverage as I added costs to my trip such as airfare, etc. I didn't need to file a claim, so I can't comment on that process.
Jill N. would
recommend this plan to a friend or relative.
Thankfully we had no issues and did not need to use the plan. I gave the middle score (3 stars) because you can't judge the coverage or value of a plan until you need to file a claim.
Laura R. would
recommend this plan to a friend or relative.