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Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Be sure you understand the difference between Trip DELAY and Trip INTERRUPTION from the Insurer's point of view. It's a difference of a maximum benefit of your trip cost (Interruption) and a maximum of $150 daily (Delay). I still don't understand it.
I was Quarantined in Switzerland during my 2-week trip after testing positive for COVID and was unable to return home as scheduled. I would consider this an Interruption of my trip. Nationwide called it a Delay. As such, I was reimbursed only $450 of my $850 costs for the 2-day interruption. Thankfully it wasn't any longer as the cheapest lodging I could find was $260 nightly.
In addition, after spending 4 hours gathering the plethora of documents and receipts required and mailing it (trying to file multiple documents online was impossible), my claim was delayed for 3 months due to a backlog. I had to call multiple times to get the status of my claim. When my reimbursement finally did arrive, it was short $150 (they misread my claim and only paid for 2 days instead of 3), necessitating another call from me and a wait for final payment.
I think they're reasonably priced if all you're looking for is a trip cancellation in case you get hit by a bus before your trip and can't go, but otherwise I'd look elsewhere.
Kimberly Z. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Very pleased.
Yevgeny B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
It was very helpful having the peace of mind should anything have gone wrong on our cruise!
Philip M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Nice to have if you need it during these difficult travel times. Just wish it was not so expensive.
Richard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I thankfully didn't need to use the insurance for my trip, but I've always felt the Nationwide Choice Cruise plan is a nice, comprehensive plan at a competitive price point. If I had purchased it earlier I would have been able to use the itinerary change feature as a cruise port was changed after I booked my cruise, but before I purchased the insurance. I'll know for next time to buy the insurance when I make my initial cruise payment.
Kevin N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Plan was easy to acquire and fairly priced. Filed a claim as a result of a British Airways flight that just disappeared from itinerary the day before we left. There was no email, text or follow up from BA. The insurance covered the expenses related the changes I had to make. Very happy with the process and results.
Danny W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Fortunately we did not have to submit any claims during this trip, but having the insurance gave us piece of mind when finalizing our plans. We did some research and found the price of this plan very competitive, and cheaper than the cruise line offered.
Joe G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
I’m sorry we had to cancel but thank you
leonidas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
we always take out travel insurance on our long trips. Fortunately we had no cause to make a claim this time.
Brion W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Had a foot injury while on shore on a cruise and had to see the ship doctor. The medical claim was submitted and I received reimbursement for the claim promptly.
Michael J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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