International Medical GroupPatriot International Lite
Bought the plan for a trip to Singapore, Vietnam and Laos. Had a medical problem in Laos. Talked to you and you told me you didn't have any doctors in Laos....great. Flew to Hanoi to have the problem addressed at a clinic listed on your website. They have never heard of you and did not accept the insurance. I paid out of pocket. No claim filed since it was under the deductible anyway. Your company was absolutely zero help with my problem. Never again will I buy a policy from you.
Mark M. would not
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
InsureMyTrip is sorry to hear that you didn't receive the assistance you should expect from your 24 hour emergency assistance provider. At their request, we also forwarded your information to International Medical Group so that they could review the process with their assistance company.
International Medical GroupPatriot International Lite
I travel a lot and have always purchased a trip insurance whether traveling in US or international The most important reason is to get a medical/dental coverages. On all the plans I bought in the past many years, the dental was always part of the medical coverage. During my recent trip to Europe a month ago, I lost 2 teeth on my upper dentures. When I called IMG, I found out that the plan I bought, which was recommended by "Insure my Trip", had no dental coverage. For this reason I will not buy a trip insurance from IMG anymore. Also, this would have been the first time, after so many years of purchasing a trip insurance, that I would be submitting a claim. I'm totally disappointed.
Rita Teresita D. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. We received the following reply to your comments from International Medical Group:
"The Patriot International plan does indeed have dental coverage. The coverage is for the treatment of unexpected pain to natural sound teeth. As the insured indicated in her review, she lost 2 teeth from her upper dentures. This would not be covered."
International Medical GroupPatriot International Lite
While I fortunately did not have any medical incidents on my trip, having the appropriate medical coverage was a comfort and very affordable. The agents that I worked with to obtain my insurance through insuremytrip.com very knowledgeable and helpful. I will purchase this coverage again through that company for my future travels.
Wendy D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupPatriot International Lite
Excellent customer service. I got the plan especially because I thought my trip might be extended. It was and I so I called and repurchased same plan easily to stay longer. Great service. I.ll be back!
Laura K. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
InsureMyTrip is sorry to hear that you didn't receive the assistance you should expect from your 24 hour emergency assistance provider. At their request, we also forwarded your information to International Medical Group so that they could review the process with their assistance company.