Travel Insurance Reviews for Berkshire Hathaway Travel Protection ExactCare® Value™

Great company. Provided every kind of coverage we wanted for a very fair price.

Have purchased trip insurance for YEARS (though only ONCE filed a minor claim). We buy insurance mainly as a precaution to cancellation of travel plans at start or halfway thru trips because of any possible emergencies occurring to elderly family members at home. That and when overseas having adequate medical insurance for ourselves. As we grow older trip insurance applies mostly to ourselves.

Easy and quick to access your service. Will be contacting you in the near future for insuring my next trip.

Great price- easy to enroll

For a quick trip (business and personal), this was an excellent value and worth the piece of mind. Fortunately, we didn't have to file a claim. But the return flight was touch and go for a while, and had we been delayed overnight (which would have been a REAL issue for me), it was nice to know the delay was covered.

I had to bother a claim worker several times to get any info on the plan I purchased as I received nothing showing plan number, or anything showing I purchased a plan. Fortunately she was able to search out and send me some info showing I had bought a plan even though it was not her area. Someone should have sent me info on the plan I bought and a receipt at least.

Might be worth it for catastrophic coverage but not much else.

On extended travel, I called for help refilling my prescription medications while in the UK. Had to give a LOT of info over the phone to someone seemed very ill-informed about the policy -- I had to explain to her. Said she'd get back to me. Several days later (!), someone emailed and just offered a list of medical practices I could visit in area, ALL of which were inappropriate/useless (e.g., cardiology only practice when I needed a general practice referral to get a UK prescription). I found better information just Googling on my own. I had to solve the problem myself rather than getting any help. And why did it take several days for someone to reply with useless information?

Even worse: My spouse had an injury during our trip for which he sought treatment in the UK. We started a claim for it but then saw that the documentation required to fill out was so extensive, that it would take several hours of work for us to complete all the required forms, so we gave up as not being worth our time. His medical costs were less than $500. There should be different documentation requirements for small claims like ours vs. more expensive ones!

In short, we tried to use this policy but it turned out to be worthless to us.

The insurance world is very complex and a bit difficult to understand in many ways. I got this insurance for this recent trip, I had a very unpleasant, traumatic and disturbing situation during the trip, I called the number provided from abroad and the person who answer the phone was very unhelpful, No empathy and no compassion at all. I wish she or someone she cares would be in the same situation I was so she will know how it feels.