WorldTrips
Atlas International
Lauren, who steered me to the best policy, was fantastic! Made the process so easy, and I was so grateful for her professional assistance!
Alexa B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
tour
WorldTrips
Atlas International
Main plus was being able to get a plan with only medical since I don't really care about the other options... and you were the only one I found. I guess still grateful I didn't need it.
Carolyn N. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Easy to purchase, fair price and provided the insurance I thought I needed in case of an emergency.
Gladly, no claim, so the satisfaction rating is irrelevant.
Gladly, no claim, so the satisfaction rating is irrelevant.
Carolyn C. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
This plan does not work outside the country, you first have to pay yourself, then you may or may not pay me. This plan is a rip off
Lilia R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
WorldTrips
Atlas International
It's hard to say if I'd recommend or not, because fortunately I didn't have a claim.
Bridgette K. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Was a nightmare working with your company. Filing a claim was a horrible process, will be telling people not to go with your company in the future.
Dana P. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
-
Carol
Thank you for your feedback on this policy.
We were advised that you did contact the claims department on January 20th, 2018 to find out the extent of coverage under this policy after your friend became ill. Unfortunately, you purchased a single trip medical plan with no coverage under Trip Interruption for your prepaid nonrefundable travel expenses even if you decided to return home early. In addition, the medical condition that you noted as being the reason for a claim is a standard exclusion in all travel insurance plans. Although we certainly understand your disappointment, Tokio Marine can only reimburse you within the terms and limitations of your policy.
Perhaps you will decide to purchase another plan for your next trip. We encourage you to call us for assistance and a detailed explanation of coverage prior to purchasing a plan.
Please feel free to call us with any questions.Jul 24,2018
WorldTrips
Atlas International
It was not necessary to file any claims but the ease of completing forms for coverage and response time for confirmation was excellent!
Samuel G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
WorldTrips
Atlas International
TG I haven't had to use the plan - the registration process was reasonable.
MICHAEL N. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
This plan looked to be very desirable however I did not use it, I actually could have benefited by going for medical attention. My leg hurt and swelled, holding fluid, they were painful and stopped me from doing some things. We had no time for me to seek any medical asisstance. I certainly would refer others to you, I think your rates were good and if my health would have been unbearable to handle, I feel that your company would have been the answer to my problem. Thank you for your email and for being available for my needs.
Judith Z. would
recommend this plan to a friend or relative.
WorldTrips
Atlas International
Fortunately, I did not need to use the coverage offered by the policy. As the trip went on, I felt well protected, which was a comforting Relief. It was an extreme pleasure to recieve assistance from, and purchase with your customer service representative.
Rita L. would
recommend this plan to a friend or relative.
Show
reviews per page.
We regret that you were disappointed in the handling of your claim. However, it is important that travelers understand that along with the coverage that your travel medical plan provides, there are also limitations which may be reviewed prior to purchasing your policy.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.