Travel Insurance Reviews for John Hancock Insurance Agency, Inc.

Fortunately, I did not need to use the coverage but compared this coverage with other plans and thought this best suited my needs and was fairly priced.

I’m glad I never had to use this insurance but it made for a more relaxing vacation knowing if something did happen I was covered.

Didn’t need to use the ins. But it gave me peace of mind

While the plan itself may be good (don't know if it is or not since I never had to use it) there needs to be a better way to handle policy extensions. Here's our story. We purchased coverage to cover us from 8/17/17 thru 9/3/17 while we were traveling in Costa Rica. Due to Hurricane Harvey our return flight from San Jose, Costa Rica to Houston, Texas for 9/3/17 was cancelled by our airline. I attempted to contact someone at the phone numbers provided and either didn't get an answer or the requested return call regarding extending the policy end date was never returned. Our return flight finally took place on 9/7/17 which left us without any coverage for 4 days. Luckily we managed without the extended coverage. So given that situation, what should we do the next time? Purchase 10 days extra coverage just in case something like that happens again and then apply for a refund of the unused coverage if we're able to return to the US as scheduled?

We are grateful not to have had to use our trip insurance but felt safer having it in our back pocket. The InsureMyTrip customer support and website were both helpful and we felt we would be covered had it been necessary. We'd explore this option again for sure.

I did not need to use the plan but it was definitely worth the cost to have it at the ready should something
have gone awry on my trip.

The coverage was customized to our trip. I'm glad we didn't have to use it.

I had no issues/need for claims; thus, all good.