Generali Global Assistance
Standard
I'm glad I haven't used it this time. But don't be stupid and assume that you won't need it while traveling abroad. I had a very sad occasion couple of years ago when I had to interrupt my trip, and I was glad I had a travel insurance. If money is tight - skip one restaurant visit and eat at home/hotel, but get a travel insurance.
Konstantin S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I purchased this plan in large part due to the efforts of the agent who ultimately sold me the plan I purchased. However, before I made my final decision, I spoke with an agent who was available when my initial agent was away. Had I been dealing with this person, who was impatient and reluctant to fully address my concerns regarding the policy I was considering, at the beginning of my travel insurance research, I would not have ended up doing business with your company. (I am sorry that I do not have both agents names.) I called you for this trip because I used you for a trip to Cuba in 2016 and was satisfied with my experience. However, your reputation alone, without consistently high quality customer service, will not guarantee you repeat business.
Marcia G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I didn't need it, but it was good to know that if something came up, I was covered.
Kathleen H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I've used CSA protection for a number of years now when I travel out of the US.
I've had to file a couple small claims over the years and was very satisfied the way you handled them. Because of that I will continue to use CSA when I need travel insurance.
I've had to file a couple small claims over the years and was very satisfied the way you handled them. Because of that I will continue to use CSA when I need travel insurance.
Eugene M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
All was fine. No claims
David D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not have to use the plan. All vacation plans went well.,
Carol Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
On our recent trip to Europe, we had a flight delay which caused us to miss our connecting flight from London to Rome. As a result, we were forced to book a later flight at a much higher cost than our previous booking. Upon our return home, we filed a claim with CSA for trip interruption. We were asked a few questions to clarify the basis for our claim, but after a brief time of less than 2 weeks from the time we submitted our claim, a check for full payment was received in full. I would highly recommend travel insurance with CSA and will most definitely buy insurance through them in the future when the need arises.
Robert Q. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I did not need to file a claim for which I am very happy, but at my age (almost 88) it gave me a great sense of security to have the coverage.
Ray Raena Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately we did not need to use the insurance but were glad we had it so our trip was less stressful. My wife did get a bad cold and came down with a fever but fortunately it went away the next morning. I thought I might have to use the insurance.
Richard R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
While I had no claims for my recent trip, I used CSA travel insurance for a trip last fall in which I did have a claim. CSA agents were very helpful in pointing out to me that beyond what I thought I could claim, there were items covered which I hadn't realized I could make a claim for, resulting in payments to me I didn't expect. The claim was processed quickly and payment in full was received in a very short time. It's what brought me back to CSA for this trip. Highly recommended!
sheryl k. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful