We are only showing ratings that have a written review.
The trip included a
cruise
GoReady Insurance
Choice
Unfortunately until you file for a claim you have no idea if the insurance is any good. Only those reviews with a claim should be posted. WA state insurance commissioner was not much help either. Where is an impartial report on the insurers performance?
David W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
GoReady Insurance
Choice
First the good: The coverage was reasonably priced; the Company paid the Doctor and the Hospital for the emergency surgery and hospital recovery treatment; the Company refunded the million peso up front deposit that I had to make when were were evacuated to the hospital; and the Company got us air tickets to get home because the tour had moved on when the Dr released my wife to travel.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
To Be Improved would include: keeping us informed of progress on our return air tickets - we spent several days frantically calling and emailing the Company, and cooling our heels in a hotel after release from the hospital, even though the release date had been sent to them two days in advance of discharge; employing a claims processor who could read and understand the claim submittal back-up information, and who would ask me questions if she didn't understand, rather than first paying for one person instead of two and paying at the wrong country's exchange rate, then later having to correct these errors and make a second payment.
Bruce D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Carol
Thank you very much for this review. April Travel Protection, as well as our other companies, always appreciate your comments. It is especially useful to April since you took the time to list the pros and cons of the experience, while pointing out that April was there when you needed them.Mar 17,2017
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