We are only showing ratings that have a written review.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Great service and peace of mind knowing I had coverage, highly recommend
Jimmy M. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thanks for your endorsement! We greatly appreciate it, and happy that you enjoyed your trip.Oct 01,2024
The trip included a
tour
Generali Global Assistance
Standard
It’s hard to rate satisfaction since we did not file a claim. Trip insurance is very expensive as we are in our 70s. However, compared to other plans this one seemed to have good coverage at the most reasonable cost.
William D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I lost my passport at the airport before I could board my fly and I had to cancel evrything. The only thing I claimed was the hotel that was pre-paid and one excusion but they claim that my reason for cancellation was not coverred.
Jesus R. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Angie
Thank you for your feedback, Jesus. We’re sorry to hear about the circumstances surrounding your claim and for not meeting your expectations. We take customer service and the claims review process very seriously and strive to provide a fair, equitable and timely process for all customers. Supporting documentation is typically required in order for the policy to provide coverage for a lost or stolen passport, and our dedicated claims team will be contacting you to offer further details regarding the determination. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected]
Apr 04,2023
The trip included a
tour
Generali Global Assistance
Standard
I did not have to file a claim. I think I read that no claims would be paid due to Corona Virius. I hope this is not the case. We had no problem with our flights.
Hubert B. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately we didn’t need to file a claim.
The contract, the enrollment and follow up before the trip were all well done.
The contract, the enrollment and follow up before the trip were all well done.
Shelley M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Really cannot rate plan, as thankfully we didn’t need to use it.
Michael L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I always purchase this coverage for all of my trips, thankfully, I did not have to place any claims but it sure is a peace of mind!
Jessica C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I did not have to use plan so I cannot say it probided good or readonable coverage. However, it seemed to be more cost effective than other plans I considered for those coverages I deemed important.
Louis E. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't file claim but felt good about being insured. I personally would add more trip delay and medical coverage next time I travel.
Manuel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to make a claim fortunately
Francis M. would
recommend this plan to a friend or relative.