Fortunately, all went well on my trip, so I can not comment on any experience with claims.
I am well into the senior citizen category and was primarily interested in medical and medical evacuation coverage. I thought the premium charged for 3 weeks of coverage was surprisingly inexpensive. I will use this company again if I ever go overseas.
Ann L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
How do you rate a doctor if you've never been sick. How do you rate a dentist if you've never had a cavity. How do you rate insurance if you haven't had a claim. Peace of mind. You hope you won't need to use it, but you spend the money anyway and trust the company you selected will provide coverage in time of need - for peace of mind. The coverage I wanted was provided as a price I was willing to pay. The policy was easy to purchase and reasonable paperwork and follow up was provided. One doesn't buy insurance for a hangnail or a bruised elbow. It is purchased for the unforeseen catastrophe with the hope it won't be necessary. So, I purchased something that I thought would provide good coverage for unforeseen events and was thankful I did not have to use it.
Richard V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I found it difficult to obtain an actual declarations page showing what my actual coverage was. I usually use a competitor and have no trouble accessing this information and printing it out before my trip.
Terry H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
While I did not file a claim, I did have a problem because I ran out of one of my medications on a Sunday in Vienna. I called the number provided for problems, and the person whoresponded did try to help me. She suggested that I ask the hotel concierge if she could be of assistance locally, but meanwhile she would see what she could do from her end. In fact, the hotel clerk was able to round up a doctor and a pharmacy,and all was well.
Joan V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Insurance is only as good as it handles a claim. I killed my camera, April handled the claim fairly in a month. Communications before I submitted the claim were very prompt and helpful.
Barnabas K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.