Just wanted life insurance for the flights going and coming to Hawaii to leave something for family. Did not purchase coverage for other situations like others do. Thank you.
Linda B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
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Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately, we didn't need to use it. We are in our early seventies and this plan was an immense source of comfort. Being on Original Medicare, with excellent secondary coverage, we took very low medical expense coverage of only $15,000. That kept the cost low. Trip was to Hawaii.
Evacuation coverage was my reason for taking it.
I learned how important this coverage is on a QE2 cruise from New York to Southampton England. A man suffered a medical emergency well out in the Atlantic, with Nova Scotia the nearest land. A medical helicopter followed by a large refueling plane came to the ship. Due to heavy waves, both the man and his wife were lifted into the helicopter in a basket. Wonder what that cost?
Paul S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Didn't need it, thank goodness, but happy to have it. I like Travelex best as it is primary. However, the premium is usually enough higher than secondary policies that I go with them and keep my fingers crossed. When I have had a claim with a secondary policy, it has been handled well, only have to deal with the inconvenience of chasing other policy payments first.
Owen W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
After many changes to flights and accommodations I finally had to cancel the trip entirely. When completing the claim form I listed the departure date as the latest one after all the changes, which was about a month later than the original departure date. WRONG thing to do! Always list the trip's very FIRST departure date, not the final departure date after all the rescheduling. Apparently the claims adjusters didn't read the back up info that I included showing all the costs and an changes to the departure dates; they only looked at the final departure date and disallowed the costs prior to that date. They sent me a partial reimbursement check which was approx. ½ of my total claim I resubmitted my claim along with all the backup data (again) showing the original departure date and they finally paid the balance of the claim.
Leigh M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are very pleased to hear that you did receive full reimbursement of your non-refundable travel expenses. In the future, please remember that you may call us to request an advocate who will support you with the process if you believe that you have a claim that has been unfairly denied. We look forward to working with you in the future.