The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Before my trip began, I changed the number of insured days on my vacation from 28 days to 22 days, but I received NO refund for the reduced coverage. Although I reduced the number of insured days by 6, I was charged the same amount as for the full 28 days, $524. It seems to me that I should have been charged a lesser fee for a shorter coverage period.
Steven O. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
While I didn't need to file any claims for this insurance, I was happy with having the peace of mind knowing that it was there if I needed it.
Karen C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Having the coverage gives me peace of mind in case something goes wrong. I am glad I did not have to file a claim.
Michael L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Didn't need to use the policy, so I can't really say if it covered everything or if we were "satisfied."
Alyson P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
As one gets older, the cost goes up exponentially. The coverage is good but I don't think we can afford the cost for our next cruise.
Robert K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
The true measure of any insurance plan comes with a claim. My potential claim stopped at "almost". While on a side excursion, the bus had a mechanical problem, which almost interrupted our trip. A second unexpected possibility came when a crown fell off one tooth. Again, "almost" was the operative word. A third possibility was related to a delay of the airplane departure, which could have caused me to forfeit some prepaid expenses. I reflected on each of these happenings with some relief that I had coverage.
Robert N. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
We did not need to use the plan but in the end that what your hopping for right.
JEFFERY L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
Had a very helpful customer care person to deal with. He was extremely courteous and efficient.
Stephanie I. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
Took two and a half to process my claim which was caused by the death of a family member. I had difficulty communicating with the company that processed my claim. I will not use this company again.
harold p. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Universal Cruise
We purchased Nationwide travel insurance for a 3 week European vacation. We needed to file for trip delay due to weather issues and then for trip interruption due to my husband falling ill and needing hospitalization in London 1week into our trip. The overseas division , On Call International, worked their magic to get us flights home. They even arranged for wheelchair service at all connecting airports. They were very responsive and kept us informed throughout the process, Once home, the claim forms were easy to fill out and if I had a question it was easy to contact representatives by phone to clarify. Charges for unused , pre paid hotels and cruise were reimbursed within 6 weeks. The only things that were not covered were my hotels and food during my husband’s hospitalization . Those are only paid if the trip is interrupted by a hazard and sickness is not considered a hazard. As I went back and read the policy I could see that was true, but sometimes you don’t know what to look for prior to purchase. I would caution, if you find yourself in the same situation, to get contact emails for doctors as they needed to fill in some parts of the forms. Medical was also included in the policy but it is secondary to your own health insurance. We needed to submit to our health insurance first and since they paid the bill in full we didn’t have to submit to Nationwide. Make sure to keep all invoices and emails to be submitted with your claim. Bottom line- I would use Nationwide again because of their excellent overseas service and quick settlement of the claims,
Deborah L. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful