Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately I did not need to take advantage of the plan! All went smoothly.
Susan O. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
That's great to hear!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Happily, no need for insurance, but good to know I had it.
STEVEN B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thank you!
Felix S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Seeing that 5-star rating has truly made our day!Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Always excellent service. Peace of mind.
Shaukat A. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for the positive rating. We strive to exceed customer satisfaction!Jul 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Even though I did not have to use the plan, it gave me peace of mind to know that I was covered in case of anything while I was traveling abroad.
Elizabeth F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Reviews like yours inspire the Generali Global Assistance team to continue exceeding expectations with our travel insurance plans.Jul 30,2024
The trip included a
cruise
Generali Global Assistance
Standard
Going on cruise w family but one person died before going. Have submitted claim over two months ago but they are difficult to communicate with and keep requesting more documentation with limited ways to submit and no person an available by phone or email.
sylvia t. would not
recommend this plan to a friend or relative.
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Angie
Hello Sylvia. We value your feedback. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. We're pleased to advise that your claim has since been finalized and you should have received a phone call from a dedicated team member to further explain the determination. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.
Jun 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Through the years, I have purchased many insurance policies with Insure My Trip. I am very happy with the latest one I purchased, and I especially appreciate being able to update the coverage it after my original itinerary was extended.
Jayne H. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
My claim was paid-in-full within 6 days!
Thomas B. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
Staff on the phone were professional, and helpful. They worked hard to answer all my questions. I felt like they wanted to be sure I understood ithe coverages. I felt I was covered on the trip. I have no way of commenting on the process of filing a claim or how claims would have been accepted and paid. But their attention to making sure my questions were answered in the initial interactions installed confidence they would be handled professionally.
Stephen C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Was not able to travel for reasons beyond my doing. had called in and was told that the policy dates can't be changed - would have been nice to be able to adjust to the new travel date.
Frank B. would
recommend this plan to a friend or relative.