I did not have to worry about losing the money I paid for the trip if I became ill and could not go.
A person on this tour had to be taken to emergency. He did not have insurance, therefore he had to pay a large sum to be treated. I fell on a cobblestone street, but was the only thing injured was my pride, but it could have been me.
On our return three people did not find their baggage. If this had happened to me and it could not be located, I would have been compensated.
Margie C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
unfortunately, I had to cancel my trip to Germany because of my husband's medical issues. The process of receiving a refund was straightforward and reasonable as far as the documentation was concerned. The ticket was refunded in an expedient manner. I was extremely pleased how this whole situation was handled. As a matter of fact, I already had sent an E-mail to the claims' department to thank them for the excellent service I received.
Christine Elisabeth S. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
i did not have the need, thank god, to use the coverage this time. however i have had medical emergencies before abroad so welll know about them. the coverage seemed good and fair in price. i have to say i just use insure my trip because they have a wide amount of policiies on offer, explain them well and i like their caring and knowledgeable sales people. so far so good.
Doug H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have been a customer for over 10 months, however, whenever we had a question about a policy issues customer service representatives did everything possible to make sure we were not covered. This not good travel insurance. I would recommend you save the money for an emergency fund or splurge for a better insurance company
Julianna N. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for taking the time to express your concerns on Insuremytrip.com.
Travelex Insurance Services prides ourselves on our exemplary customer service and, we would like the opportunity to review the phone call that was made.
However, both Travelex and Insure My Trip are unable to locate any calls from the phone number provided on your policy number.
Please provide the phone number you dialed (if available) and the number you called from, along with the approximate date and time you called, to [email protected].
Fortunately, I didn't encounter any obstacles before or during my trip and did not have to file a claim. Therefore,I can't really comment on the plan's responsiveness to problems, but I'm very happy that I didn't need to find out!
Michael C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Travelex Insurance Services prides ourselves on our exemplary customer service and, we would like the opportunity to review the phone call that was made.
However, both Travelex and Insure My Trip are unable to locate any calls from the phone number provided on your policy number.
Please provide the phone number you dialed (if available) and the number you called from, along with the approximate date and time you called, to [email protected].
Kind Regards,
Amber