I didn't need to file any claims, and this policy was cheaper than the Celebrity Cruises, so they always say to have insurance, it is nice when you don't need to use it.
Elizabeth F. would
recommend this plan to a friend or relative.
Plan covered everything that was expected. Just took a long time to receive refund. CBP associates who handled claim were very professional and courteous.
Gary G. would
recommend this plan to a friend or relative.
We had to file a claim. We were on a cruise and my husband needed medical assistance. I called the number with the policy (the ship provided a phone line), and the rep could confirm we had a policy but not guarantee specific coverage. I get it--they're not claim adjustors. He gave me the number of someone else, who did the same. So I didn't get the confirmation/explanation I was looking for, but went ahead and hoped for the best.
Great results: filing was easy. Did everything on line when I got home. Glad I had purchased the policy shortly after we booked the trip because I didn't have to worry about the pre-existing conditions clause. (Wouldn't have applied, but didn't want any possible snags.) Got an email from Nationwide saying they had received the claim within a day. Two weeks later I have a check mailed to us for the full amount of the medical charges. (And medical charges on a ship are EXPENSIVE!) I wish their website would have been able to give an update, but I can live with that. I would buy from them again!
Diane T. would
recommend this plan to a friend or relative.
I am very happy with my purchase of Nationwide Mutual Insurance. Although I didn’t need to file a claim, I was pleased with the coverage I received, and the price was fair. I felt protected and knew I was well-covered should something unexpected occur.
Bonnie A. would
recommend this plan to a friend or relative.
I had to visit the Medical Center onboard the ship. The charge was approximately $300. I was able to file a claim online while I was still on the ship. Within two weeks I was reimbursed for the total amount. Very pleased with the process to file a claim.
Robert d. would
recommend this plan to a friend or relative.