Travel Insurance Reviews for GoReady

Our trip to the Bahamas was impacted by the Delta fiasco in April 2017 and our trip was delayed by 3 days -- not an easy thing with two young kids. We filed a trip delay claim and it was paid promptly, actually must faster than I expected. First time I ever bought trip insurance and will do it every trip now.

I really love the April Travel Protection plan. It is hands down, the best-priced plan for the level of coverage we want that I've found anywhere, period (and I've price-compared plans across other brokers, and directly from the various travel ins companies as well). This is not my first purchase of the April Travel Protection plan, but this is my first claim submitted (unfortunately) as a result of an injury suffered on our family cruise this past 2/2017. My 4 year old daughter fell in the children's splash area and split her chin, necessitating 3 stitches by the ship's doctor. We paid the medical fee onboard, and then came home and submitted a claim. The C/S rep was friendly over the phone, then immediately emailed me the necessary claim forms to initiate a claim. I filled everything out and submitted with the proper proof/documentation, and was told it could take up to 4 weeks. Where they fell a bit short was in communication with me after paperwork submission. Apparently, I had omitted my flight itinerary to prove actual travel, but did not hear from them via email or even a quick phone call to let me know. I had no contact from them whatsoever (be it a status update, or that they still needed documentation from me), and I finally called them back as the week 4 mark approached to check. THEN I was told the flight itinerary was still needed. But once I submitted that, I received my check within the week. April and the C/S rep could have been a bit more communicative between the underwriter and me, the client. But, payment was prompt and the claims process hassle-free (i.e., no crazy requests for excessive and unreasonable documentation, no impression given that the company didn't want to pay or was looking to over analyze claim requests). I submitted the claim, and got a check. I also submitted a claim for a lost personal item (the cruise lost my jacket), and also got a check for that very promptly (within one week of filing that separate claim). All in all, I found April easy to work with, and well-priced. They are also insuring our family's upcoming international trip to Asia, and I recently bought another April Travel Protection plan for the family for our cruise next year as well. I am definitely a repeat customer.