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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Unfortunately trip was cancelled. Coverage was complete and process was reasonable.
Sharon T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive review about your claim experience! We strive to exceed customer satisfaction!
    Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I always take out a great policy before I cruise. Better to have and not need then to need and not have.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Great choice for trip insurance, we had no issues and didn’t file any claims.
Robert H. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're happy to hear we were able to meet your expectations!
    Apr 23,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Having this insurance gives me peace of mind on my cruises. I would never travel without it esp air evacuate, you just never know.
Gail B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Mar 07,2024
The trip included a
cruise
Generali Global Assistance Standard
I get this insurance every time I cruise, so far I have had never had to use it. But it is there if I need to.
Susan A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback! We know you have options when it comes to travel insurance, and pleased you chose Generali, one of the largest insurance companies in the world.
    Mar 07,2024
The trip included a
cruise
Generali Global Assistance Standard
I would give zero stars if that was an option. We had insured our cruise and the flights to and from. The flight to the cruise was cancelled, and after over 2 months of back and forth, the insurance company declined our claim
Susan P. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I sent in my claim for about $3,000 since we had to end our trip early due to a medical emergency. The claim was handled promptly and I received my full check within a few weeks. Very pleased.
Mark G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Can't really say how satisfied you are if you don't have a claim.
Mark L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The plan gave me piece of mind during the trip!
Joseph P. would recommend this plan to a friend or relative.
-1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
So glad to have coverage and not need it!
DEBRA B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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