Travel Insurance Reviews for Berkshire Hathaway Travel Protection ExactCare®

Our experience was incredibly frustrating—entirely unhelpful and slow with our claim. We traveled to Spain and Austria this summer for a Taylor Swift concert in Vienna, which was unfortunately canceled. Hoping to redirect our funds to a different concert, we tried canceling the trip in advance, expecting our travel policy to cover some costs. They told us there was nothing they could do, so we ultimately went on the trip but adjusted our itinerary slightly and ended up losing money. On our way home, our bags were delayed several days.

We submitted the claim including for baggage delay in August but heard nothing until late October, when we finally received an email that said "see attached claim determination"—with no attachment. I replied, asking them to resend the attachment, but got no response. After two more weeks, I called and they finally sent the letter. Why did I even buy this policy?

Excellent! Husband had a stroke while out of the country and covered by this plan. Quick responses, easy filing process. Prompt payment! Couldn’t ask for better insurance plan, coverage, great price, perfect service.

I missed a connecting flight because of bad weather and had to file for trip interruption to cover a re-booked flight along with new travel expenses. It took over two months but their were complications out of Berkshire's control (the first airline wasn't exactly easy to get a hold of) but in the end I was reimbursed for everything I had submitted.