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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not have to use plan but happy to know coverage was there if needed
Rita A. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Reviews like yours inspire the Generali Global Assistance team to continue exceeding expectations with our travel insurance plans.
    Jul 11,2024
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I haven't checked for available data, but I'm fairly certain most people never file a claim after a vacation. Most people don't get hurt while traveling. I already have adequate health insurance, so I believe additional insurance should be optional.
Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available. Call us anytime at 800-348-9505.
    Jul 11,2024
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Preferred
all good, did not need to use but was comforting to know we had it.
Todd H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to leave such a positive rating!
    Jul 11,2024
By
on
for a trip to France. France.
The trip included a
cruise
tour
Generali Global Assistance Standard
It's comforting to know you are covered if something unexpected comes up during your vacation. The price is reasonable and knowing you are covered makes it worth while.
Dean D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're over the moon about your review! It motivates our team to continue delivering top-notch travel protection solutions.
    Jul 11,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
We were fortunate and did not need to file a claim...all went well!
Bruce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
Generali Global Assistance Premium
I did not need to file a claim so I can not testify to how good the plan is. However the price was fair and it gave me peace of mind. Priceless.
Therese B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    Jul 11,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although I've purchased this insurance several times before, this is the first time I've needed to collect on it. I am very pleased to say my claim was processed promptly, and without question. I submitted all the necessary paperwork, and was reimbursed for the full amount. I will definitely buy this insurance for my next trip.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the Philippines. the Philippines.
The trip included a
cruise
tour
Generali Global Assistance Standard
I’m satisfied with this plan although no claims but to make it sure just in case something happened during the trip.
Helena H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    Jul 11,2024
By
on
for a trip to Switzerland. Switzerland.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Guess we don't know the value because we gladly didn't need to file a claim. The biggest part that we were looking for was medical coverage while on our international trip
Larry T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback and your purchase! We know you have options when it comes to travel insurance and are pleased you chose us!
    Jul 11,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
i spent a lot on this insurance and I would have appreciated some hand holding with respect ro its benefits. I had a fine print contract but no guidance obvious on what to do if something went wrong.
Esther D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available with your plan. In the future we hope we get the opportunity to help you! Give us a call at 800-874-2442.
    Jul 11,2024
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