I didn't use the travel insurance, but it was good to know it was there if I really needed it. I received multiple emails and got my paperwork in a timely manner. I would recommend this to anyone else who is considering a travel insurance plan.
Jo Anne S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Before my trip, HTH would not provide me with a printer-friendly ID card. Insuremytrip.com did.
My international flight was cancelled and delayed my arrival by 29 hours. Although I changed my rental car pickup time, my final leg (CDG-VCE) was also delayed and Europecar had not held my reservation an additional 4 hours. ALternative transportation and my new rental car ended up costing $200 more than originally booked. HTH (their agent, actually) denied my claim as not being a "reasonable" additional expense.
My claim required 5 phone calls, one large mailed packet, 3 additional forwarded documents because they could not verify my Delta flight ( SLC-CDG) had been cancelled, and more than two weeks.
My claim was denied. Insuremytrip.com assigned me an advocate and I requested an appeal to HTH.
The denial was reversed and I have been told to expect a check for $175.13.
paula h. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Great. Simple to sign up. I ended up needing to see a doctor and get lab work in Australia. I called the company and they were great, willing to find me a doctor, but I asked if I could go to my daughter's doctor. They said sure! I turned in receipts upon my return and was reimbursed. Good company!
Becky G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
After looking at the many different Travel insurance online and reviewing all the details and reviews of each one I decided to choose HTH Worldwide Trip Protector Preferred Plan because it had most the coverage I was looking for and the price was reasonable. The good reviews helped me to feel secure and confident that they will do a good job if ever I have to file a claim. The representatives of insure trip that answered my questions online and on the phone were very knowledgeable and helpful as well. All my questions were answered and the turnaround time for the information I wanted to clarify were addressed right away and I was able to purchase the insurance two days before my scheduled trip. Although I didn't have to file a claim, I trusted that HTH would have been very helpful if some emergency occured during my trip and I needed their immediate assistance.
Joy
Josefina T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we never had to use the coveragge, but it was reassuring to know it was there. The customer care rep was great, as always, helping and suggesting coverage to suit our needs.
Gail M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.