Travel Insurance Reviews for Travelex

I had to unexpectedly file a claim last year when my trip was canceled because my friend was diagnosed with cancer. The company processed the claim promptly with no questions asked. It is very straightforward to process the claim.

We cancelled our trip due to a back injury that required surgery and rehabilitation. The claims process was completely transparent and the customer service was excellent. We were quite satisfied with the entire process and would recommend Travelex for your trip.

I always take travel insurance and never had to use them except for the last 2 trips. A tooth broke i called Travelex and they immediately found me a dentist close by and made the appointment. I was reimbursed within a week after submitting the claim.
On the second trip I had to be transported to emergency in Paris. I called the insurance soon as I could. I did not get a bill when discharged but I have a year to claim if they bill me.
Great insurance!

This was my first claim with the many trips I've insured. I was very pleased with the response time and all aspects of my claim. Thank you.

Unfortunately illness prevented me from taking the trip to Europe. But happily I had Travelex insurance with pre-trip cancellation coverage. Travelex took almost a month to process and pay the claim, but overall I am satisfied with Travelex. This is the second time I've had an overall good experience with them. I will use Travelex again for future trip insurance.

I was traveling to a small town in Spain by train when my ipad was stolen. When I realized the loss we went to the local police department to get a police report documenting the theft. With that report we were able to file a claim with Travelex and were reimbursed for the entire expense except for a small deductible. As a result of the insurance I was able to replace my ipad, and it paid me back for the cost of the insurance. I had tried to insure my ipad as a rider on my homeowner's policy, but they did not insure ipads.

Travelex was extremely slow to respond to a claim even though they turned it down and it could have been done quickly.