It took about 2 months to receive any refund. After the two months we received a check that did not cover our expenses. We called again and they said they would re-review. After that they said they would send us another check. Why was this necessary? Did they think people would not take the time to fight it. We were stuck in Jamaica for hurricane beryl and some stuff wasn't approved because we didn't have something saying that we were quarantined.
Heather A. would not
recommend this plan to a friend or relative.
Didn't have need to file a claim, but I was happy with the policy I was able to obtain. Online process to obtain and revise coverage (to add flight cost when known) was fairly straightforward. Only downside is I had to take out 4 diffferent policies for members of our party residing in 4 different states.
Damian O. would
recommend this plan to a friend or relative.
We purchased insurance "in case" of travel issues or health issues. Grateful that neither occurred but was glad to have the level of coverage we did. I'm able to call and get clarification to any questions I might have prior to purchase (and after).
Jennifer M. would
recommend this plan to a friend or relative.
Fortunately I did not need to use my plan but I had peace of mind knowing that I was covered for the unexpected. This plan covered everything I needed at a reasonable cost.
Benita W. would
recommend this plan to a friend or relative.
Had a problem with the plan's coverage on Baggage Delay. When returning from Jamaica, my wife's suitcase did not come down the baggage shoot at Newark. Upon looking into the matter at the lost baggage kiosk, we found out the bag was never shipped, nor even scanned to be loaded in Jamaica, even though it was tagged to be loaded on our flight. The next day came, still no bag. Later we were called and told the bag was then shipped to Chicago and that we would get it the next day. We did. Unfortunately, we were told "return" baggage delay was NOT covered. What is the correct response? Why offer Baggage Delay in your promotion details; we were told to read the small print of the actual contract." Nice trick. Goodbye. Nationwide. "Nationwide is NOT on your side."
Lawrence L. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.