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Filed claim
The trip included a
cruise
tour
AXA Assistance USA Gold
Got a chip in the windscreen of rental car. Rental company billed us and we paid the bill.
Claimed on our AXA policy and it was paid in 15 days! Amazing service.
Highly recommend.
Gillian P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Called customer care to have clarity on coverage after an airline delay and they could not help. Pitiful.
David V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
I will use you guys again.
Sean H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
AXA Assistance USA Gold
Great plan; we didn’t need to use.
David G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
AXA Assistance USA Gold
I felt secure with having travel insurance. As a senior citizen, I felt the cost was high, but not quite as high as with the travel group I went with. I will take the time now to contact other options to compare this insurance as I think I probably was double covered.
Gloria S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with the purchase price. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs. We hope you will consider AXA Assistance USA for future travels.
    Jun 21,2017
AXA Assistance USA Gold
The greatest benefit of insurance is when you don't have to use it.
Leo G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Apr 24,2017
The trip included a
cruise
AXA Assistance USA Gold
Plan provided piece of mind while traveling in France. Our main concern was to have trip interruption coverage and adequate medical coverage in the event of an emergency since our primary medical plans did not provide coverage out of the country.
Christopher G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Apr 11,2017
AXA Assistance USA Gold
Fortunately, I did not have to use my coverage. However, I did feel confident in it.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 22,2016
The trip included a
cruise
AXA Assistance USA Gold
Travel insurance like any insurance is just one of life's cynical gambles. They're betting you won't need it; you're betting (sort of) that you will. Fortunately, we didn't need it, so I can't say whether this specific policy is a good one.
George Y. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Oct 31,2016
The trip included a
cruise
AXA Assistance USA Gold
This plan offered the coverage I looked for at HALF the price offered by my travel planner. I truly appreciate this. I usually purchase trip coverage due to my age and personal health. I try to plan one big trip per year with my 3 travel partners! Thank you.
Jackie Sue W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for your next big annual trip. We look forward to providing travel protection for all of your future endeavors!
    Oct 14,2016
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