Thank God we didn't need to file a claim, but the peace of mind was worth every penny. I have a 97 year old father who has had some health issues this fall and I was quite worried about going away. This insurance made my trip possible.
Maribeth Q. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Insure My Trip has been absolutely no help in getting my issue resolved (cancelled trip and refund request) and Generali Global Assistance has proven to be more intuned with keeping my money than helping to resolve my issues during the Pandemic. My wife and I cancelled the cruise to Aruba back in August and informed Insure My Trip. I was told that I had to go thru Generali Global Assistance to get a resolution. After multiple non returned calls to them I have given up ever getting a resolution. I will say that Insure My Trip was NOT very helpful and I will never get another Generali Global policy.
David D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. We are sorry to learn that you were unable to take your trip. We have contacted Generali on your behalf and they have provided the below response to your review.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. Unfortunately, we were unable to locate your claim based on the information provided. Please reach out to us at (800) 348-9505 or via email at [email protected] as we'd like to be able to review your claim with you. We hope to hear from you soon."
I twisted my knee badly on the fourth day of a back to back cruise and visited Carnival Sunshine medical. The on-call physician listened to my complaint, did a few checks, and gave me a compression brace for my knee. I was impressed with the onboard physician but also very impressed with the speed that Generali processed my claim. While the claim was small (only $175), it was processed quickly and a check put in the mail. I have two more cruises already planned for this year and will definitely give Generali my business.
Richard O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.