Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
AXA Assistance USA
Gold
Insurance always feels like a futile expense...until you need it. Purchasing travel insurance brings peace of mind against uncertainties. Thank you AXA!
William S. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jun 09,2016
The trip included a
cruise
AXA Assistance USA
Gold
I didn't have to use it but I was glad to have it. It was good to know I had someone to look out for me.
Kelly G. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Jun 08,2016
AXA Assistance USA
Gold
I think that a survey of how satisfied one is with coverage would make more sense when one does actually have to use it. I would have no idea how satisfied I would be once I would have to file a claim. I wouldn't recommend your plan when I don't know how you would really respond to a claim. I can tell a friend that the coverage looks reasonable but that's about it.
Marc W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
I developed intestinal disorder and lost 10 pounds but was concerned about the complications related to a hospital visit so I waited until I got home.
Also, the Greek pharmacies were closed during many of the times I was most in need (Imodium) so again did without.
While this was not related to the insurance, it made me realize that I was unable to utilize the coverage.
It was a comfort to know that if the trip was canceled we had a reimbursement policy.
I'll have to think hard about future coverage since there were additional extenuating issues.
Also, the Greek pharmacies were closed during many of the times I was most in need (Imodium) so again did without.
While this was not related to the insurance, it made me realize that I was unable to utilize the coverage.
It was a comfort to know that if the trip was canceled we had a reimbursement policy.
I'll have to think hard about future coverage since there were additional extenuating issues.
Michael R. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Never needed the coverage, but I felt secure knowing I was covered for emergencys..
Margie D. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Was satisfied that my coverage was adequate for travels in Greece and France.
David P. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
I thought the plan was comprehensive, but rather glad I didn't have to use it. I did appreciate getting an email with the details about a week before the trip. I was in another city and did not have the information on hand for the trip. The email provided that for me.
STEPEHEN L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
Everything went well on trip, but was good to know that I had extra insurance in case something happened.
Janet W. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
I bought the AXA Gold plan for a trip of a lifetime. We planned the trip a year in advance, and about 3 months before departure I worried about our elderly parents' potential for medical problems that could interfere, so I bought this plan. To my total shock, I was diagnosed with an urgent medical problem a week before departure, and we had to cancel. I filed a claim with AXA, and was pleasantly surprised by their considerate response. They employ very nice representatives to talk to. They paid the claim amount, a big one, promptly. I highly recommend them, and hopefully I will use them again. I strongly recommend getting insurance in general, as you never know what might happen.
Douglas M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
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