We are only showing ratings that have a written review.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Found coverage here i wanted. I always insure my out of the country trips. Mostly for the medical and evac portion. Fortunately, I have never had to file a claim. So I can't speak to service in that area.
Linda S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Great prices, service, and made me not worry about if I had to cancel! :-) Happy Customer
Donna F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Taking really long long time to process the claim. Not satisfied.
YASH G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
Excellent plan for the money. Really gave us peace of mind. Would recommend it to anyone.
David M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
The plan payment was fine. Filing the claim was a nightmare. I had to submit the claim repeatedly as your system was not easy to navigate and submit. You asked for multiple items for each part of the claim but almost impossible to get them all in your system.
John H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Nationwide Mutual Insurance
Essential
Always choose Nationwide Mutual Insurance Company Essential plan when I travel, filed claim only once and was fully reimbursed without a hassle
Irina P. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
I am the type never to buy travel insurance. However, as this trip was more on the expensive side, i decided to insure it as i had elderly in laws coming along. I went with Nationwide as they are a big reputable insurance company and covered what i would need.
I am so glad i did buy insurance as one of my in laws suffered a stroke prior to the trip and had to make a claim. I tried calling and did get a hold of a representative who told me to file my claim online or mailing it in. I did my claim via the online portal. Uploaded what documents they needed and claimed was processed. Be forewarned though is communication is extremely scant. All you will receive is acknowledgement that your claim was received. A few weeks later i got checks for the amount i was claiming. Overall, satisfied but communication is extremely lacking. Document everything!!!
I am so glad i did buy insurance as one of my in laws suffered a stroke prior to the trip and had to make a claim. I tried calling and did get a hold of a representative who told me to file my claim online or mailing it in. I did my claim via the online portal. Uploaded what documents they needed and claimed was processed. Be forewarned though is communication is extremely scant. All you will receive is acknowledgement that your claim was received. A few weeks later i got checks for the amount i was claiming. Overall, satisfied but communication is extremely lacking. Document everything!!!
Chan T. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Nationwide Mutual Insurance
Essential
The plan is affordable while we travel overseas. However, we don't have claim experience, so still don't know it is a good plan or not. Hope we never need to claim anything that would be good for us and for the business.
qiao w. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
Luckily I did not have to use my insurance at all. But everything was covered and that’s all that matters.
Thank you
Thank you
Jason H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Super impressed! I have previously had a bad experience with another trip insurance company, which essentially kept on asking for the same documents and explanations over and over…and over. In the end, I gave up and moved on. So, I was skeptical when I had to file a claim for an injury this time.
What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
What a pleasant surprise! They did ask, once, for a set of additional documents to be submitted (which included some items I had already submitted, like the itemized receipt and the credit card slip), but that was it. After the (re-)submission, the payment was issued within a couple of weeks—without my having to give them a nudge. I find the entire process to be fair enough. I will definitely use Nationwide’s Prime Plan again.
Javier V. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful