Trawick International
Safe Travels Voyager
Fortunately, I did not need to file a claim so cannot evaluate the claims process.
linda M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Trawick International
Safe Travels Voyager
The process was easy! I love how I was able to compare rates as well. Thanks!
Matisha D. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
It was easy to purchase and seemed to have the coverage that I needed. Fortunately, I didn't have to make a claim so I can't speak to that.
Ellen S. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
UPDATE: Shortly after I wrote this review, my claim was swiftly processed - no questions asked. On one hand, I appreciate that they didn't make me jump through a lot of additional hoops (though I did sent A LOT of documentation with the claim); on the other, it took three months with little communication and a bad review to get things moving. I think I would give this plan another try now that I know they can be helpful with a claim; however, I hope they can figure out a way to improve their turnaround time.
FIRST REVIEW:
I've purchased many trip insurance plans throughout the years, and for the first time this December, I had a missed connection. I was glad to have trip insurance, and when I returned, I filed a claim. I submitted all materials soon after returning from our trip. I got an automated response saying that they were very busy but they would get back to me when I was next in line. I then got emails about two weeks and four weeks later saying the same thing. The last I heard from them was over a month ago.
There has been zero updates on my claim's progress. I chose this option because of its great reviews, but it looks like when you actually need to file a claim, they are not helpful. It's now been almost 3 months since I had to pay out-of-pocket for my missed connection, so I'm out that money as well as the money I paid for the policy. Very unhappy with this experience and policy.
FIRST REVIEW:
I've purchased many trip insurance plans throughout the years, and for the first time this December, I had a missed connection. I was glad to have trip insurance, and when I returned, I filed a claim. I submitted all materials soon after returning from our trip. I got an automated response saying that they were very busy but they would get back to me when I was next in line. I then got emails about two weeks and four weeks later saying the same thing. The last I heard from them was over a month ago.
There has been zero updates on my claim's progress. I chose this option because of its great reviews, but it looks like when you actually need to file a claim, they are not helpful. It's now been almost 3 months since I had to pay out-of-pocket for my missed connection, so I'm out that money as well as the money I paid for the policy. Very unhappy with this experience and policy.
Rachel A. would
recommend this plan to a friend or relative.
8 of
8 people found this review helpful
The trip included a
cruise
Trawick International
Safe Travels Voyager
While on the cruise someone had to be airlifted off the ship to a US hospital. I hope they had a plan and this is why I buy one. Never had to use it though but if I need it I will have it.
Connie P. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
The plan looked fair, but really I can't tell anything how good it is is, since thank God, I did not had to file a claim.
Avraham G. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
There is not much to say as there was no reason to trigger any activity with this policy.
Kathleen T. would
recommend this plan to a friend or relative.
Trawick International
Safe Travels Voyager
Didn’t have to use it do it was great!
Timothy N. would
recommend this plan to a friend or relative.
The trip included a
tour
Trawick International
Safe Travels Voyager
easy to understand the coverages i was getting & very easy to purchase
3rd time i'm getting this same coverage for my trips
3rd time i'm getting this same coverage for my trips
Max R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Trawick International
Safe Travels Voyager
It was comforting to know we had some backup if things had escalated to the point of the Ukraine situation extending throughout Europe and causing delays in scheduled airline travel. Also, with the required day before covid test to board the plane back to the US—which meant potential extra expenses—the Trawick travel insurance plan coverage made a difference had anyone in the family tested positive.
Eric N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful