Berkshire Hathaway Travel ProtectionExactCare Value
I thank God that I did not have to use the Plan because everything went well. Therefore, I cannot comment on specific things because I did not have to submit any claims.
Harriet H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Berkshire Hathaway Travel ProtectionExactCare Value
The plan would have been perfect for my cruise.
However, my cruise got cancelled due to COVID travel restrictions and the travel insurance did not accept the cruise company's letter of cancellation as proof / eligible document to cancel the trip insurance.
Tobias E. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Berkshire Hathaway has provided the following response:
"We’re still awaiting your submission of official documentation of the cancellation on supplier letterhead, a credit card/bank statement showing supplier refund, or a screen shot of your reservation showing a refund, and you could be eligible for a travel insurance refund or voucher."
My husband got COVID during our trip to Mexico so we could not return on time and had to change our air tickets. This plan covered all fees to change the tickets . It was very easy to file a claim and the claim was processed very quickly.
Karina K. would
recommend this plan to a friend or relative.
The insurance plan was very easy to find, the website easy to navigate, and the protection excellent at a great price. I will continue to use this insurance for future trips.
Stephanie T. would
recommend this plan to a friend or relative.
I purchased travel protection from BHTP as I assumed they were a reputable company. I couldn't get through to any emergency line, as their line kept dropping after going through the voice prompts. They haven't responded to my emergency email in days. I have incurred unnecessary costs and severe delays on top of an extremely painful situation. I was going to have peace of mind when purchasing travel insurance whilst traveling to see my father with stage 4 cancer and knowing I'll safely return to my pregnant wife. Instead and my flight was delayed by 12hrs with no alternative barely any reasonable alternatives, Berkshire Hathaway was nowhere to be found.
Heinrich S. would not
recommend this plan to a friend or relative.
We apologize for the phone service issues during a very high-volume time. That's not the experience we ever want our customers to have. Unfortunately insurance premiums cannot be refunded when the insured's travel had already commenced and the policy was in force.
I think the plan was good, especially since we went to the caribbean during hurricane season, however I can't rate it if I actually had to use it. I would hope it would be easy to get help. Thank you
Graham R. would
recommend this plan to a friend or relative.