their waiver of pre-existing illness is unique due to the late availability of purchase. spoke to customer service to confirm policy and they were very helpful. fortunately did not have a claim.
Stephen B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I understand that the insurance company is based out of Miami and there were two hurricanes back to back. However, I had to send my claim in twice because they said they didn't get the first one. I just forwarded the original email to show it was previously sent. The countdown was started on their end based on the second email. This started their timer a week later than originally submitted. They then arbitrarily changed their deadline from 30 business days to 45 business days. I didn't receive an email about this. A blast email could have been sent to everyone who had filed a claim. While they paid my claim for what I expected, I felt that communication from the insurer was very poor. This is a major negative in my opinion.
Jacqueline B. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I really don't know how good they are. For the past 2 years I have bought this but have not had to use it. Helps for peace of mind as most, including mine and my spouse's, insurance companies do not cover anything if something were to happen on the ship or in other countries.
Crystal C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank goodness I had no reason to file a claim, but it gave me great peace of mind to know that I had good coverage. I REALLY liked the cards that had all the info needed which I made into luggage tags.
J Susan A. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.