Luckly it, once again, was not needed, but was there if I did. Acquiring the policy was simple. Will be back again for the next trip planning. Thanks!!
Donald P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use with our plans. Just give us a call at 800-874-2442.
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505.
Thank you for sharing your feedback, Boris. We're sorry to hear about the circumstances surrounding your claim and for not meeting your expectations as we take reviewing and responding to claims very seriously and want customers to understand the coverage details of our plans. We cannot stress enough that it is important to review these details via the Plan document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. Supporting documentation is typically required in order for the policy to provide coverage for cancellations due to medical reasons. One of our dedicated claim team members will provide additional information about the requested documentation.
I had to cancel my trip due to dental problems. My representative was very helpful and everyone was wonderful. I would definitely use them the next time I travel. My check is being sent out this week.
Joan A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.